Jean Schaak

I joined QGen Limited in 2007 as its first employee, building the company's systems and operations from scratch as a 24/7 call centre for finance companies. When the 2010 recession forced the business to pivot toward compliance and KYC services, I moved on, before returning in 2013 to rebuild QGen's technical and operational foundation for its new KYC/KYB business, including building its KYB capability from the ground up, as the company grew to around 20 people. I left in 2019/20; QGen was sold in 2022.

In 2011, alongside a couple of partners, I bought a small job board called Keepmeposted through Righthere Ltd, initially as a side project. As Managing Director, I've rebuilt its systems and processes repeatedly since, growing revenue nearly 30x and job listings more than 12x, while keeping the core team at just five people through careful process design and selective outsourcing. It's been Malta's market-leading job board for most of that time. Righthere also owns maltasalary.com, the island's most-used salary and tax calculator.

Alongside that, I run Schaak Advisory, where I do the same work, building and rebuilding operational and technical foundations, for other startups and SMEs, and I hold the Association of Directors in Malta's Role of the Director certificate.

Based in Malta.